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Dental eServices 

The Dental team aims to improve ZimVie Dental business-to-business transactions by reducing the friction that occurs during order entry, order management, and invoice payment processes. 

   

Introducing

Dental eServices 

The Dental team aims to improve ZimVie Dental business-to-business transactions by reducing the friction that occurs during order entry, order management, and invoice payment processes. 

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Search All Careers
   

Features of this platform include:

Optimized Order Entry: Enjoy a hassle-free online order entry process to conveniently quote and submit orders (stock products only) with credit cards or terms. Easily view an order status (all orders) and receive real-time transactional emails with tracking information.

Automated Processes: Automated approval of Return Merchandise Authorization (RMA) processes for product returns and exchanges, as well as the initiation of warranties and complaints.

Invoicing Made Easy: Easy access to view, download, and pay invoices, all within the eService platform.

Seamless Customer Transaction: Advanced integration with procurement systems from Dental Support Organizations and ZimVie Dental's systems provide a seamless experience for order placement, order tracking, and invoicing.

   
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eShop

Get instant access to our convenient online quoting and ordering, available 24/7. Whether you prefer to pay with a credit card or set up payment terms, we've got you covered.

Stay updated on your order status with our real-time transactional emails. You'll receive tracking information as soon as your order is shipped.

Easily track your order history and reorder with just a few clicks. You'll have full visibility into all your past transactions.

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Returns & Replace

Easily start your return request and get approval for an exchange, along with instructions on how to send back the product.

Stay up-to-date with transactional emails that provide Return Merchandise Authorization (RMA) approval and keep you informed on the status of your replacement order.

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Implant Warranty & Courtesy Implant Replacement

Submit and track the status of your warranty effortlessly and receive instant updates on RMA approval and replacement order status via email.

If you qualify for a courtesy implant replacement, receive instant approval and instructions on how to quickly receive your implant replacement order (Only for U.S./CA).

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Complaints

Conveniently initiate a product complaint request by submitting a ZimVie Dental Product Experience Report (ePER) electronically.

Track the status of your complaint submission and receive instant updates on RMA approval and replacement order status via email.

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Invoice Payment

Easily pay outstanding invoices on time and receive email reminders for due dates.

Never miss a payment! Get 24/7 access to view and download invoices.

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eProcurement

Boost your procurement system connection and ZimVie Dental eServices with the power of TradeCentric, a Salesforce Commerce B2B plug-in, that provides seamless real-time data access and automated order processing like never before.